Shared Services and GCC Summit India 2023

Positioning Global Capability Centres as Technology Innovation Hubs and Business Transformation Engines

While the global economy faces rising inflation, supply chain discrepancies and a looming recession, global capability centres (GCC)s are bracing for impact and taking pre-emptive measures to ensure they can still achieve their growth targets, regardless.

In the last few years, India's GCCs proved that their capabilities extend far beyond pure delivery. A recent survey from SSON Research & Analytics confirms that over 70% of India's global capability centres act as global hubs for digital skills and delivery.

With a unique and compelling mix of talents and a clear edge in technology, data analytics and R&D, enterprises are becoming ever more reliant on India-based operations to build and deliver complex digital capabilities. This can be seen across all levels including management teams where GBS leaders from India are helping drive success across global operations.

AMS was delighted to sponsor this event and host two 40-minute interactive group discussions. We discussed how organisations optimise the candidate experience with employer brand value.