Case study

Global careers strategy for healthcare tech

At a glance

A global healthcare technology business outsourced their early careers and campus recruitment to AMS leading to a candidate satisfaction rating of 94%, a hiring manager satisfaction of 90% and an increase in gender diversity of 20%. The partnership now yields over 250 intern hires annually across 27 countries, delivered in a consistent and cohesive manner.

"With your customer focus and incredible sense of execution you are making miracles...You are demonstrating case by case that this model is working. Thank you!"

– Regional Early Careers Lead

The challenge

The company were hiring for early careers intern positions across 27 countries. But because hiring was delivered locally by hiring managers, in-country HR teams, or local agencias processes - often candidate experience was inconsistent from country to country.

Assessment was also unstructured, potentially resulting in biased hiring decisions. The challenge the to AMS? How can we align efforts to create a consistent approach to attraction, assessment, selection, and onboarding?

Early careers within the company is defined as intern hiring, targeting individuals below 30 years old. These are typically individuals leaving full-time higher education – often with limited or no experience in a professional environment (maximum 5 years of professional experience).

Therefore, clear candidate communications, a supportive learning experience, and an inclusive approach were deemed essential.

The solution

The company partnered with AMS to develop a global early careers recruitment strategy tailored to meet the demands of the next generation of talent and offer meaningful opportunities for young individuals from diverse backgrounds.

This process was designed to be cohesive across 27 countries. AMS simplified and streamlined processes, introduced templated communications and leveraged technology and data to effectively manage the recruitment team’s priorities.

Some of the key deliverables included:

Ensuring an exceptional candidate experience by providing clear communications and guiding candidates through the next steps of the process.
Building talent pools of strong candidates and previous interns to facilitate engagement for other early careers opportunities.
Supporting verbal offer conversations, ensuring seamless contract negotiations and onboarding processes.
Crafting appealing and engaging job postings aligned to the company’s brand.
Managing posting to agreed media channels and universities.
Delivering quality shortlists and scheduling candidate assessments.
Running video interview assessments to enable the TA team to focus on their customers.

The impact

The programme has seen a marked improvement in diversity numbers, with an increase in gender diversity by 20% since its introduction.
55% increase in internship offers made to candidates, compared to the previous year.
Exceptional quality and experience demonstrated by successful candidate and hiring manager satisfaction of 94% and 90%, respectively.
Year-round candidate and business support with a scalable team to manage demands in hiring.
A dedicated early careers expertise hub delivering ongoing continuous improvement, focusing on talent pipelining, reporting, and improving awareness of external market conditions.

Let’s make AI work for you.

An Eye on Tomorrow

Thinking about skills-based hiring?